Sales are the organizational functions and procedures that create, communicate and deliver value to customers, and manage customer relationships in order to benefit the organization and its stakeholders (stakeholder). Sales is the process of introducing the benefits provided to meet the specific needs of customers. Commodities, of course, include tangible goods and intangible services that meet the specific needs of the customer, that is, the specific needs of the customer is satisfied, or customer specific issues are resolved. To meet the specific needs of customers, only by the special interests of goods provided.